Legal
Privacy Policy
Last updated: December 2025
Overview
At MicroEng Pty Ltd ("MicroEng," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Overwatch software and related services.
Information We Collect
Account Information: When you create an account, we collect your email address and name for authentication and communication purposes.
Payment Information: Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy governs their use of your payment information.
Usage Data: We may collect anonymized usage statistics to improve our software, such as feature usage frequency and error reports.
Your Project Data
Overwatch is local-first for workflow execution. Core project processing runs in the Windows desktop environment. Some platform capabilities (such as account, billing, email and selected integrations) rely on managed cloud services.
How We Use Your Information
- To provide and maintain our services
- To process your subscription payments
- To send you important updates about your account or our services
- To respond to your support requests
- To improve our software based on anonymized usage patterns
Data Security
We implement industry-standard security measures to protect your account information. Authentication is handled through Auth0, a leading identity management platform. All data transmission is encrypted using TLS.
Third-Party Services
We use the following third-party services:
- Auth0: For secure authentication
- Stripe: For payment processing
- Resend: For website and workflow email delivery
- Cloudflare: For website hosting and security
Each service operates under their own privacy policies.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request deletion of your account and associated data
- Opt out of marketing communications
- Update or correct your account information
To exercise these rights, contact us at admin@microeng.app
Data Retention
We retain account information for as long as your account is active, and for required legal, financial, and operational obligations after closure where applicable.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Need clarification on privacy or data handling?
Our team can walk through your requirements and point you to the right policy, security, and rollout documentation.